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邢台外贸,如何更好的做好跟单工作?

邢台外贸

一.跟单员在收到订单后要做的工作:

首先谈接单的方法

1.客户到厂下单有:电传下单、邮寄下单、电话口头下单等多种多样,每张订单的下法不同,我们跟单员都应注意将它们转成书面订单。

下单时,我们要注意在各方面存在的问题。举例如:颜色、数量等。

2.订单的审查

每张订单都是不同的花型、不同面料、不同工艺,甚至设备也不一样。首先,要看我们目前的水平能否达到客户的要求,这是关键。

要分清此单是加工单还是OP单。

3.开生产单、流程卡

每张单开时,一定要把客户要求在生产单上写清楚。交生产部门生产之前,应向仓库了解生产原材料是否足够本单的生产。

4.生产过程中,如有意外情况不能满足客户的要求时,一定要及时将情况反映到公司最高层,找到解决的办法。

5.小样

打小样的目地是看本公司的做货能否达到和满足客户的要求,同样也是大货和产的依据。一般情况是按正常的手续,小样全部是由客户自己批板后再下单做货的。

6.修改定单

一般情况是要求跟客户重新下单,跟单员重新开单交生产部生产。

当客户提出取消定单时,跟单员一定要收回旧的资料(生产单、流程卡)。

7.大货生产出来后,还要按排出货。

二.售后服务

客户投诉或是退货时:

对客户的投诉,我们要了解问题出现的原因,并要采取措施,找到对策,避免下次出现。

客户要求退货,首先是尽量的使客户接受我们所出现的问题。若能返修,则再对成品进行返修好后再出货。

很严重的就重新生产,补单生产再送货。

还有采用相互让步的折扣法。

有时只能按客户的要求来处理。最重要的是如何想法让公司同客房达到双赢。

三. 如何沟通好使跟单工作做得更好

同本厂内的各部门沟通:

面对生产部门我们就是客户,所做的一切在对老板负责的同时也要对客户负责。多同各生产部门沟通,让他们能更明确的了解到在生产各单时,客户的意图,使生产更顺利,能更好的满足客户的要求。

邢台外贸

稍微有点差别。商务英语一般是谈判及商务函电,也就是国际贸易的专业书专信表达,教你怎属么样用英语专业地谈生意; 及实际交际中的商务用语,可以提高你的英语表达能力和口语能力; 商务英语比外贸英语的涵盖范围广一些。外贸会涉及到一些比较专业性的术语与外贸流程,例如FOB, CFR,CI或者L/C、D/P及具体的在贸易中的使用,使用贸易术语的时候应该注意的事项等等。

邢台外贸

这家企业把款打到你账上 你做预收账款
对外付汇时冲减预收账款,代理费也是
最后把这个预收冲平就对了
希望能解决您的问题。
外贸开发信模板一:
Hi Sir/Madam,

Glad to hear that you’re on the market for furniture,we in this field for 14 years,with the strength of ERU&USA ANTIQUE FURNITURE,with good quality and pretty price.

Also we have our own designers to meet any of your .

Should you have any questions,call me,let’s talk details.

Best regards!

Leon

外贸开发信模板二:
Dear manager,

Hello,this Lily Lee from xxx company,our company is a xx with years‘s .so we want to avail ourselves of business relation with you.

Please link our company web site:………….if you want to know more about our product.By the way,free sample are available.

Thank you in advance!

Best regards!

Xxx

Company name:

Tel:…….

Fax:…….

MSN:……….

Skype:………..

外贸开发信模板三:
Subject:XX(products name)you need/XX factory/xx good quotation

Dear Sirs:

We glad to get your posted on xxxxxx.that you are in the market for XXXX.We would like to take this to introduce our company and products,with the hope that we may work together in future.

This is(Name)from(Company Name)which is in(Products Name)for many years.According to your posted on xxxx,we’d like to introduce this item for you,and its future have (products )…..

If you want to see more items,pls visit our website Should any of these items be of interest to you,please let us know.We will be happy to give you a quotation upon receipt of your detailed .

We look forward to hearing from you soon.

Best Regards,

Your name(position)

company date….(NAME,ADDRESS,WEBSITE,MAIL,TEL AND FAX ETC.)

外贸开发信模板四:
Hey guy,

XYZ trading here,exporting LANTERNS with good quality and low price in US.

Call me,let’s talk details.

Rgds,

Rick

Cell phone:***

外贸开发信模板五:
Dear Mr.Mound Klamath,

Glad to get your contact info from India mart!

We supply and ice cream freezing machine with good quality and very price.Hope to be a partner of your company!

E-catalog will be provided if needed.

Email me or just call me directly.Thank you!

Best regards,

Mandy

******Co.,Ltd.

Add:***

Tel:***

Fax:***

Mail:***

Web:***

外贸开发信模板六:
To:Purchase Manager

Re:Supplier of Deep Groove ball bearing

April 29,2010

Dear Sirs,

It is glad to write to you with keen hope to open a business with you.I obtained your company name and email address from the Internet.

Ningbo Fenghai Bearing Co.,Ltd.is a factory in Deep Groove ball bearing.Our products had adopted ISO9001:2000 Quality System .

For more ,we would like to let you know our company web site as below.

Hope to hear good news from you.

Sincerely Yours,

Sky

Export Manager

Ningbo Co.,Ltd.

TEL:

FAX:

Email:

Website

外贸开发信模板七:
Hi, manager.

Good day!

We are XXXX supplier,and we have &designed some new product.

If you are in,I’ll send you our catalogue.

Thanks for your valuable time.

Regards.

Yours,

XXX(Ms)

company name

Website:www

ADD:XXXXXX

TEL:+86 XXXXX

FAX:+86 XXXXX

外贸开发信模板八:
Hi Kelvin,

Glad to hear that you’re on the market for and other items.

This is C from***Ltd in China.We in and premiums for 10 years,with the customers of Coca-Cola,Craft,Pepsi,etc.,and hope to find a way to cooperate with you!

Please find the pictures with models and different packaging in .An American guy purchased this model in BIG quantity last year.I would like to try now,if it’s suitable for Europe.

FREE SAMPLES can be sent on request.Call me,let’s talk more!

Thanks and best regards,

C

***Ltd

Tel:***

Fax:***

Mail:***

外贸开发信模板九:
Hi Chris,

Glad to hear that you are on the market for stainless steel spinning parts.

We,xxx Co.Ltd,is in precision machining for nearly 10 years,covering high precision machining parts,casting parts,metal parts,etc.Hope to establish business with you!

Should you want know more about our company,pls visit Any comments,that’ll be !Thanks.

Best regards,

Xxxx

xxx Co.,Ltd.

TEL:

FAX:

Email:

外贸开发信模板十:
Dear Sir or Madam,

Are you in saving some money on importing any of the following?

-High quality thickness planer

-Bench planer

-Combined planer&

– machines

All of our products are very as a result of being produced in special economic regions of China and we are more than happy to help you with the import/export process too!

My contact details are below,and I would be glad to hear from you.

Kind regards,

Kevin Zhu

Sales Executive

邢台外贸

V-Ally我来了社区外贸论坛,外贸威客论坛。vally.org
外贸单证,外贸经验,单据工具,外贸交流,外贸英语,外贸杂谈这些都有,资源也挺丰富的。

邢台外贸

卖家使用该工具可以自主设置店内免费试用活动,无需报名,无需审核,无需排期,3分钟即可完成活动设置。
2、店铺免费试用商品是否完全免费发放?
店铺免费试用是有发放条件的,如一定时间内的店铺消费满一定金额或笔数的客户才有资格领取,试用品为即时发放,先到先得,领完即止。活动结束后,卖家按试用0元订单包邮发货,免费提供试用品给客户,试用品无需返还。
3、一次活动能设置几款商品?
一款宝贝只能参加一个在线试用活动,一个活动最多允许设置12个试用品。
4、试用品是否有发货时间限制?
用户领取试用品后7天之内发货。
5、活动设置成功后是否可以编辑商品?
(如:库存、价格、商品详情页等)?是否锁价(什么时候锁价)?
活动成功后可以在库存、价格,商品详情页等地方编辑商品,设置成功后不锁定库存和价格,但请留足试用品的库存,保证商品处于在架状态
6、为什么提示我的商品不支持0元订单?
如果普通商品出现该提示,那就请检查宝贝是否设置了秒杀,编辑宝贝取消秒杀勾选,再重新选择。